A lot of laptop and computer users recently experienced windows 10 stuck on loading screen problem. This article provides some tips on how to fix this issue. Windows 10 is a new operating system with its many great features however, it does not mean that its perfect. It could still encounter issues. The steps provided below does not only work for Windows 10 OS, you can also try these steps on other windows operating systems that encounters the same problem.
Common Reasons for windows 10 stuck on black screen with spinning dots
Issues on Windows operating systems usually occur during updates. Some users reported this problem occurred when they upgraded their operating system. It is very important that you have a stable internet connection when you do the upgrade because when the connection is lost, the whole process could fail and could lead to an error depending on what part of the upgrade was disturbed due to the problem with connection.
Updating Drivers – Usually Nvidia Graphic Cards
There were also users who had this experience after they tried to update their Nvidia graphics cards. While updating the driver, the screen suddenly went black and since they could not anymore turn it off properly or proceed with the update, they are forced to turn it off. When the computer was turned on, they now see a black screen with the windows logo and get stuck on this part.
Corrupted System Files
This usually happens when your computer is attacked by viruses and as a result, important system files are deleted or broken. Another situation that this would occur is an incomplete update or issues during the update phase.
These are just some of the most common reason for having this problem. Of course, there are other possible causes leading to the same problem.
Methods on how to Fix “windows 10 stuck on loading screen ” problem
Unplug all USB connected to your computer
Let’s start with the easiest fix. All you have to do is to remove all USB dongle attached to your device. These are wireless mouse USB dongle, flash drives, USB cable, SD card reader, blue tooth and others. There is a great number of users who had this problem and it got fixed by simply doing this method.
After removing all these USB connections, restart your computer and wait for several minutes for the update to continue, there were some people who experienced finishing the update within 15-20 mins so try to wait for around 30 mins before trying other options.
Try Startup Repair
- Restart your computer by pressing the power button 3 times. This will lead you to access the Windows recovery environment
- Choose Troubleshoot on the options window.
- Click Advanced options and then select Startup repair.
After the repair is done, most likely the problem will be solved.
Enter Safe Mode
Make sure that you are logged in through “Safe Mode with Networking” so you still have internet connection.
Uninstall Video Driver
Check if you can enter into safe mode. When the last thing you did was update your driver, then you might want to make a rollback. Do this with the following steps:
- Enter safe mode
- Right Click on the windows logo,
- Choose Device Manager
- Find the video adapter and uninstall the driver
- Restart your computer
- This should fix the problem then you can now download the latest version driver for your graphics card.
Try No GUI Boot
- Go to Safe Mode
- Hold Windows button + R
- Type Msconfig
Try System Repair on Safe Mode
If it did not work, you can do a System Repair. It would be best if you have your Windows 10 Installation CD, but if not, you can still go back to Safe Mode, then access the command prompt. Then, type “bootrec.exe /fixmbr” to do a system repair. After doing this, restart your computer.
Refer to this video:
Problem Caused by Viruses and Using Antivirus Software
The best thing about having access to safe mode is you can go back to anything that you have previously done on your computer prior to experiencing the problem. For example, when it happened because of installing a new antivirus software, most likely this new AV have accidentally deleted an important file in your OS that might have caused the problem.
If you have already suspected that your computer has a virus and you just ignored it until this problem occurred, then after getting into safe mode, run your computer antivirus software and do a full-scan. If you don’t have an AV installed or it doesn’t work anymore, you can use the popular Kaspersky Virus Removal Tool. Don’t worry, its free. If you do not want to use Kaspersky tool, you can check other alternatives here: https://www.topalternativeto.com/kaspersky-virus-removal-tool/
Check Computer Ram
For those who have tried opening the case of their computer, you might want to try removing the RAM from its slot and return it again. There are instances where the black screen on windows logo is due to a loose RAM. So doing the steps mentioned earlier will deal with the problem. Try to do this 3 times if the first try did not work.
Remember, we only recommend doing this if you have an experience and confident enough to do it. If you are hesitant, do not try opening your computer case as you might damage your computer even more.